Non-Emergency Transport Terms You Need to Know

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May 15, 2020

As one of the most beneficial transportation services for individuals that need long-term or short-term medical care, non-emergency transport fulfills the needs of a variety of patients. Common passengers may include surgery recipients, senior citizens, or bariatric patients that require the assistance of a wheelchair to maintain mobility; however, anyone with mobility issues that is need of reliable transportation services will enjoy the accommodations that traditional public transportation is just unable to provide. In this article, we will look at common non-emergency transport terms that you need to know if you are looking for a new transportation partner.

Door-to-Door Service

As the name implies, door-to-door service means that the driver will help the patient get out of their home or pickup location and into the vehicle. Once they have arrived at the destination the driver will also help the passenger inside of their drop off location. This service is beneficial for patients that require extra help or are unable to obtain the assistance needed to help them get to their non-emergency transport vehicle.

Curb-to-Curb Service

Unlike door-to-door service, curb-to-curb services drivers will pick up passengers at the curb of their residence and drop them off at the curb of their destination. This means that the passenger will generally have some level of mobility, especially with a wheelchair. However, while this option isn’t as extensive as door-to-door services, the driver will still provide help to the rider getting inside and outside of the vehicle. Because it is less personal, many people find curb-to-curb service less intrusive if they can manage without additional help.

GPS-Equipped Vehicle

Many modern non-emergency transport providers utilize GPS equipment to not only ensure that passenger reaches their destination via the best route possible but to also track the movement of drivers to help reduce risk and ensure passenger safety at all times. Vehicle locations can be tracked at all times by a dispatcher who can help reroute to a better path if needed to avoid time delays. While this is a minimum safety standard for vehicle technology, other entertainment or safety additions may also be included.

Wheelchair-Capable Vehicles

Not all vehicles are fitted with the right technology to provide wheelchair transportation safely and comfortably. In some cases, vehicles may be retrofitted in dangerous ways to ensure that the wheelchair can enter the vehicle. As an alternative to this practice, Deano’s Senior Transit uses MV-1 vehicles exclusively that are built from the ground up with wheelchair-accessibility in mind. If you are looking for an accommodating non-emergency transport partner in the Tulsa area, we are confident you won’t find a better option!

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Why Choose Deano’s Senior Transit?

Deano’s Senior Transit is committed to providing affordable, safe, and comfortable transportation for seniors. With free Wi-Fi and 12-inch screen displays, you are guaranteed an enjoyable ride no matter what the distance is. If you are in need of senior transit services, give us a call at (918) 973-3321 or contact us today!

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